delivery information

What delivery methods do you offer?

Next Day Delivery

The majority of postcodes within the UK will have the Next day delivery service available, this is calculated automatically on checkout. All orders placed before 16:00 will be delivered the next working day. If you place an order after 16:00 it will be shipped the next working day.

Please see the table below for when your delivery will arrive:

Day Shipped Day Delivered
Monday Tuesday
Tuesday Wednesday
Wednesday Thursday
Thursday Friday
Friday Monday
Saturday Tuesday
Sunday Tuesday

2 Day Delivery

Certain postcodes within the UK will be shipped via a 2 day delivery service as standard, this is calculated automatically on checkout. All orders placed before 16:00 will be delivered the 2nd working day. If you place an order after 16:00 it will be shipped the next working day.

Please see the table below for when your delivery will arrive:

Day Shipped Day Delivered
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Monday
Friday Tuesday
Saturday Wednesday
Sunday Wednesday

3-5 Day Delivery

All postcodes within the UK will have the 3-5 day delivery service available, this is calculated automatically on checkout depending on the size of the basket. All orders placed before 16:00 will be delivered within 3-5 days of making the order. If you place an order after 16:00 it will be shipped the next working day.

Saturday & Sunday Delivery

For orders where Saturday/Sunday delivery has been selected, this will be delivered the upcoming weekend. All orders for Saturday/Sunday delivery must be placed by 16:00 on Friday to ensure delivery for the upcoming weekend.

Do you deliver on weekends?

Yes we deliver on a Saturday and a Sunday, please select the appropriate delivery method on checkout.

Please note weekend delivery charges are £9.99 for UK Mainland.

Do you ship internationally?

Yes, we currently ship across Europe to the following countries; Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Portugal & Spain. Rates for each country can be found at checkout along with an estimated delivery date.

Can I collect my order?

No, we currently do not offer a click and collect service.

How much is the delivery charge?

Please see our delivery charges below:

Next day delivery – £5.99 (however this reduces to £2.99 when you order over £79.00)

3-5 day delivery – £4.99

Weekend delivery – £9.99

Please note certain postcodes may incur additional delivery charges. This is calculated automatically on checkout when you enter your delivery postcode.

Can my order be sent to a different address?

Yes, orders can be sent to another address. Please ensure someone over 18 years of age is able to sign for the parcel

I missed my delivery with the courier?

The courier would have left a calling card stating where they have left the parcel, if not they will try to deliver the parcel again the next working day.

Alternatively, please contact them directly via the information on the calling card to arrange a specific day for them to deliver or if you need to provide any further special instructions. If you have any further problems with deliveries please contact orders@vipbottles.co.uk quoting your order number.

I still have not received my order?

Please email orders@vipbottles.co.uk with your order number and we will aim to get this resolved within 24-48 hours.

Alternatively, you can contact us via the online chat or our telephone line 0116 365 0345 and one of our customer service representatives will help assist you.

How can I get free delivery?

Currently, we do not offer a free delivery option.