delivery information

What delivery methods do you offer?

Next Day Delivery

The majority of post codes within the UK will have the Next day delivery service available, this is calculated automatically on checkout. All orders placed before 15:00 will be delivered the Next working day. If you place an order after 15:00 it will be shipped the next working day.

Please see table below for when your delivery will arrive:

Day Shipped Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Day Delivered Tuesday Wednesday Thursday Friday Monday Tuesday Tuesday

2 Day Delivery

Certain post codes within the UK will be shipped via 2 day delivery as standard, this is calculated automatically on checkout. All orders placed before 15:00 will be delivered the 2nd working day. If you place an order after 15:00 it will be shipped the next working day.

Please see table below for when your delivery will arrive:

Day Shipped Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Day Delivered Wednesday Thursday Friday Monday Tuesday Wednesday Wednesday

3-5 Day Delivery

We offer a standard 3-5 day delivery service if you are not in a rush for your parcel All orders placed before 15:00 will be delivered within 3-5 working days of your order.

Saturday & Sunday Delivery

For orders where Saturday/Sunday Delivery has been selected, this will be delivered the upcoming weekend. All orders for Saturday/Sunday delivery must be placed by 15:00 on Friday to ensure delivery.

Do you deliver on weekends?

Yes we deliver on a Saturday and a Sunday, please select the appropriate delivery method on checkout.

Please note weekend delivery charges are £15.99 for UK Mainland.

Can I collect my order?

No, we currently do not offer a click and collect service.

How much is the delivery charge?

Please see our delivery charges below:

Next day delivery – £5.99

3-5 working day delivery – £4.99

Weekend delivery – £15.99

However delivery is FREE for orders over £100. 

Please note certain postcodes may incur additional delivery charges. This is calculated automatically on checkout when you enter your delivery post code.

Can my order be sent to a different address?

Yes, orders can be sent to another address. Please ensure someone over 18 years of age is able to sign for the parcel

I missed my delivery with the courier?

The courier would have left a calling card stating where they have left the parcel, if not hey will try to deliver the parcel again the next working day.

Alternatively, please contact them directly via the information on the calling card to arrange a specific day for them to deliver or if you need to provide any special instructions. If you have any further problems with deliveries please contact orders@vipbottles.co.uk quoting your order reference number.

I still have not received my order?

Please email orders@vipbottles.co.uk with your order number and we will aim to get this resolved within 24-48 hours.

Alternatively you can contact us via the online chat or our telephone line 0116 365 0345 and one of our customer service representatives will help assist you.

How can I get free delivery?

Free delivery is available to orders above £100 by selecting ‘free delivery’ upon checkout.

Please note certain postcodes may not be eligible for free delivery. This is calculated automatically on checkout when you enter your delivery post code.